Case Intake Form
Site Name
Site
Account Name
Account
Issue Title / Subject
*
Detailed Description of the Issue
Date of the Issue
Time of the Issue
AM
PM
Type of Issue
*
Please select an option
Energy Storage Hardware
Grid Services Operation
Grid-Bidder Optimization
Insight Monitoring
Other
Remote Connectivity and On-site Communications
Reporting
Priority Level
*
Please select an option
Low - Minor issue, not affecting performance
Medium - Moderate impact, system partially affected
High - Major impact, system offline or critical component failure
Name
*
Email Address
*
Phone
Send Message
