ConnectedSolutions Grid Services

Get more out of your Q.HOME CORE Energy Storage System with ConnectedSolutions

Earn Rewards up to $3,000 Each Year!

Qcells has partnered with ConnectedSolutions, enabling Q.HOME CORE Energy Storage System customers in Rhode Island, Massachusetts and New Hampshire to enroll in a new demand response program.* Through this program, you can join an innovative network of homes connected through smart technology to support the electric grid, while earning rewards.**

*Q.HOME CORE is currently approved for ConnectedSolutions with all the utilities listed in the Program Incentives section below, with the exception of Eversource NH.

**The incentives and application details apply to cash/loan customers only. Lease/PPA customers neither need to apply nor qualify for the incentives.

How It Works

Enroll in the Program

Simply click on the “Enroll Here” button and complete the registration form.

Send your Power to the Grid

Once enrolled, a signal will automatically be sent to the inverter that controls your battery when energy is needed, either directly to the grid or to help power your home and reduce reliance on the grid. Your battery will be called between 30-60 times per year, with each event ranging between 2-3 hours. This will occur in the summer months between June – September between the hours of 3pm – 8pm. The program is auto-renewed each year.

Earn Cash!

You will be rewarded for allowing your Q.HOME CORE battery system to discharge energy when the grid needs it. The incentive amount will depend on the performance during events and varies by state and utility provider.

Program Registration Form

First Name

Last Name

Email Address

Phone Number

Utility

Installation Company

Service Address

Billing Address is the same as Service Address

Billing Street

Billing City

Billing State Code

Billing State

Billing Zip

Inverter Serial Number

Your Q.HOME inverter serial number can be found in the Q.HOME APP/Portal or on the label of your inverter.

Electricity Billing Account Number

Google State

Google State Code

Google Zip

Google City

Google Street

Terms and conditions

I agree with terms and conditions*
You must download the terms and conditions to continue.

Program Incentives

Incentives for MA and RI are paid at the end of each year based on the average discharged AC power in kW during the events; Incentives for NH are paid upfront based on 80% of the kWh discharge capacity of your battery for NH once your utility confirms your battery is installed and online. Below is a detailed breakdown.

Utility	State	Annual Incentive to Homeowner
National Grid	MA	$275/kW-avg
Eversource	MA	$275/kW-avg
Eversource	NH	Upfront: $230/kWh capacity up to $3000 (One-time)
Rhode Island Energy	RI	$400/kW-avg
Cape Light Compact	MA	$275/kW-avg

How Do I Participate?

Participation is easy! Just follow the few easy steps below:

Click on the “Enroll Here” button on this webpage and fill in the registration form. You’ll receive emails from your utility’s contracted partner, EnergyHub, about the receipt of application and final application decision.
That’s it! Qcells will help coordinate your participation in this program directly with ConnectedSolutions.

For more details on the ConnectedSolutions program, please visit Mass Save for MA, Rhode Island Energy for RI, and Eversource for NH.

Frequently Asked Questions

Who can participate?

Homeowners owning a Q.HOME CORE energy system in the following areas: *

National Grid’s Massachusetts territories
Rhode Island Energy’s Rhode Island territories
Eversource’s Massachusetts and New Hampshire territories
Cape Light Compact’s Massachusetts territory

*The incentives and application details apply to cash/loan customers only. Lease/PPA customers neither need to apply nor qualify for the incentives.

Why should I participate?

Participation allows you to experience all of the benefits of your Q.HOME CORE system, while also earning a significant amount of rewards and being a part of an innovative virtual power plant (VPP) that supports your community and advances clean energy technologies.

Below is the annual incentive rate that can be received by the end of each year based on state and utility. For example, for a battery system in MA that actually contributes 5-kW continuously during all events, the customer could receive $1,375 per year and $6,875 for 5 years.

State/Utility	National Grid	Eversource	Cape Light Compact	Rhode Island Energy
Massachusetts	$275/kW	$275/kW	$275/kW	n/a
New Hampshire	n/a	$230/kWh (Upfront)	n/a	n/a
Rhode Island	n/a	n/a	n/a	$400/kW

How do I participate?

Participation is easy –

Just click on the “Enroll” button on this webpage and fill in the registration form. You’ll receive emails from your utility’s contracted partner EnergyHub about the receipt of the application and the final application decision.
That’s it! Qcells will help coordinate your participation in this program directly with ConnectedSolutions.

How do I ensure that I will have enough energy for backup power?

In New England, most power outages occur during the winter, whereas ConnectedSolutions events will be in the summer. Additionally, if the forecast calls for extreme weather, the utilities will not call a winter event, allowing ConnectedSolutions participants to keep fully-charged batteries in preparation for a possible outage event.
You could set up the minimum capacity (SOC) in Q.HOME APP/Portal anytime, and Qcells will not discharge when the capacity drops below the minimum SOC.

Can I still receive the bill credit for excess discharge power that is exported to the electric grid during the grid service events?

Yes, the incentive offered by the grid service program is additional and independent from the excess power credit under Net Energy Metering tariffs. Bill credits for exporting power to the grid will continue to be calculated and provided to you in the same manner after your enrollment.

How can I opt out of certain events due to an emergency?

You can opt out of an event in the Q.HOME APP/Portal. Please note that opting out will lower the overall event performance and the incentive amount you’ll receive.

How can I withdraw from the program?

You can withdraw from the program by sending an email with your name, address, email and inverter serial number to grid-service@qcells.com. Once unenrolled, you will no longer receive the incentives.