The following chart details which categories of Personal Information we collect and process, as well as which categories of Personal Information we disclose to third parties for our operational business purposes, including within the 12 months preceding the date this Consumer Privacy Notice was last updated. The chart also details the categories of Personal Information that we “share” for purposes of cross-context behavioral or targeted advertising, including within the preceding 12 months.
|Categories of personal information||Disclosed to Which Categories of Third Parties for Operational Business Purposes||Shared with Which Categories of Third Parties for Cross-Context Behavioral or Targeted Advertising|
|Identifiers, such as name, contact information, IP address and other online identifiers.||Our Affiliates, Service Providers and Business Partners||Ad Networks|
|Personal information, as defined in the California customer records law, such as name, contact information and financial information.||Our Affiliates, Service Providers and Business Partners||Ad Networks|
|Commercial information, such as transaction information, purchase history, and system-related information, including energy production data, energy consumption data such as electricity usage, and energy systems functionality data.||Our Affiliates, Service Providers and Business Partners||Ad Networks|
|Internet or network activity information, such as browsing history and interactions with our website.||Our Affiliates, Service Providers||Ad Networks|
|Geolocation data, such as device location and approximate location derived from IP address.||Our Affiliates, Service Providers and Business Partners||Ad Networks|
|Audio, electronic, visual, similar information, such as call recordings.||Our Affiliates, Service Providers||Ad Networks|
|Inferences drawn from any of the Personal Information listed above to create a profile about, for example, a household's energy and appliance usage patterns, preferences and characteristics.||Our Affiliates, Service Providers||Ad Networks|
|Sensitive Personal Information.
Personal Information that reveals an individual's social security, driver's license, state identification card, or passport number; account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; precise geolocation; citizenship, or immigration status.
|Our Affiliates, Service Providers||Ad Networks|
We share Personal Information with the following categories of third parties:
We may also disclose your Personal Information to a third party in the event of any reorganization, financing transaction, merger, sale, joint venture, partnership, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings)
We do not sell and have not sold Personal Information, including your Sensitive Personal Information, in the preceding 12 months. Without limiting the foregoing, we do not sell the Personal Information, including the Sensitive Personal Information, of minors under 16 years of age.
We retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was collected. The criteria used to determine our retention periods include:
Subject to applicable law, you may make the following requests:
We will not unlawfully discriminate against you for exercising your rights under applicable privacy law. To make a privacy request for disclosure, correction, deletion, or copies of your Personal Information, please contact us at Contact Us or 1-949-748-5996. We will verify and respond to your request consistent with applicable law, taking into account the type and sensitivity of the Personal Information subject to the request. We may need to request additional Personal Information from you, including information you provided to us to set up your account with us, among others, to verify your identity and protect against fraudulent requests. If you maintain a password-protected account with us, we may verify your identity through our existing authentication practices for your account and require you to re-authenticate yourself before disclosing or deleting your Personal Information. If you make a request to delete, we may ask you to confirm your request before we delete your Personal Information.
To request to opt out of any future sharing of your Personal Information for purposes of cross-context behavioral advertising or any future processing for purposes of targeted advertising, please contact us at Contact Us.
If you are a Colorado, Virginia, or Connecticut consumer, and we refuse to take action on your request, you may appeal this refusal within a reasonable period after you have received notice of the refusal. You may file an appeal by contacting us via Contact Us or 1-949-748-5996.
If you are a resident of California, under 18, and a registered user of the Services, you may ask us to remove content or information that you have posted to the Services by writing to Contact Us . Please note that your request does not ensure complete or comprehensive removal of the content or information, as, for example, some of your content may have been reposted by another user.
If you have any questions regarding this Consumer Privacy Notice, please Contact Us.