Qcells

Qcells California Grid Service (VPP) Program

Get more out of your Q.HOME CORE Energy Storage System with Qcells’ Grid Service (VPP) Program in California

Sign up today and receive an upfront eGift card after enrollment, and another every year thereafter!

Q.HOME CORE Energy Storage System customers in California PG&E, SCE and SDG&E territories can now participate in the new Qcells Grid Service (VPP) Program.* This program empowers homeowners to join an innovative network of homes connected through smart technology, while  supporting the electric grid and earning rewards.

Sign up today to get started!

*The incentives and application details apply to cash/loan customers only. Lease/PPA customers neither need to apply nor qualify for the incentives.

How It Works

  1. Enroll in the Program
    Simply click on the “Enroll Here” button and complete the registration form.

     

  2. Send your Power to the Grid
    Once enrolled, Qcells will automatically manage your system when an event is called by your utility to deploy energy from your Q.HOME CORE energy storage system to help stabilize the electric grid. Each event is 1 or 2 hours that could occur anytime between 4-9 PM in May-Oct. The normal frequency is 1-5 times per month in May-Oct, with no more than 35 times per year.

    Remember, this participation doesn’t impact the bill credit you’re receiving for exporting power to the grid during the events! And you have the ability to control how much capacity you’d like to deploy during the events.

     

  3. Earn Cash!
    You will receive an upfront eGift card after enrollment, and then an annual eGift card after every year your Q.HOME CORE battery system is part of the program!*

    *Amount of eGift card and timing of distribution for subsequent years of participation is subject to change. Customer’s Q.HOME CORE battery system must remain continuously enrolled in the Qcells Grid Service Program in order to be eligible for an eGift card. Qcells reserves the right to modify or eliminate the eGift card reward program at any time.

Program Registration Form

The inverter serial number (SN) can be found either on Q.HOME portal/APP or on the label of the inverter (Q.VOLT).
Batteries in SGIP are also eligible for this program.
The Community Choice Aggregation (CCA) customers located within these three utilities’ service territories are also eligible.
The Utility Service/Agreement # can be found on your electricity bill. Please note that some utilities like SCE and PG&E may have both Customer Account Number and Service Account/Agreement Number on their bills, and the Service Account/Agreement ID is the correct one.

Annual Program Incentives

                eGift card amounts for enrollment and subsequent years of participation range from $100 to $200 based on the size of your battery. See the detailed breakdown below.

Q.HOME CORE Battery Capacity 10 kWh 15 kWh 20 kWh
Annual eGift Card Amount $100 $150 $200

How Do I Participate?

                                                                                                                                            Participation is easy! Just follow the few easy steps below:

 

 

  1. Click on the “Enroll Here” button on this webpage and fill in the registration form.

     

  2. Qcells will submit your enrollment application to your utility and you will receive a confirmation email once your enrollment is successful. You will receive the eGift card within 30 days of your successful enrollment date through email.

     

  3. That’s it! Qcells will manage your participation for you. Remember, you have the option to control your backup reserve level or opt out of the events at any time.

Frequently Asked Questions

Homeowners owning a Q.HOME CORE energy storage system in California PG&E, SCE and SDG&E territories.* Community Choice Aggregation (CCA) customers located within those territories are eligible as well!

 

*The incentives and application details apply to cash/loan customers only. Lease/PPA customers neither need to apply nor qualify for the incentives.

Participating in the Qcells Grid Service Program allows you to experience all the benefits of your Q.HOME CORE system, while earning an upfront cash reward in exchange for being a part of an innovative virtual power plant (VPP). Support your community, help advance clean energy technologies and earn!

The normal frequency is 1-5 per month during May-Oct, with no more than 35 events per year.

The events could be called anytime between 4-9 PM, when the export rate is among the highest. Each event duration is 1 or 2 hours.

  • During a Public Safety Power Shutoff (PSPS) event by the utility provider, Qcells will not trigger a Demand Response (DR) Event, and will therefore avoid drawing from the Participant’s system.
  • You can set the minimum capacity state of charge (SOC) in the Q.HOME APP/Portal anytime, and Qcells will not discharge when the capacity drops below the minimum SOC.

Yes, the incentive offered by the Qcells Grid Service program is additional and independent from the excess power credit provided under Net Energy Metering tariffs. You’ll continue receiving the same bill credit for exporting power to the grid after your enrollment.

You can simply opt out by increasing the minimum capacity state of charge (SOC) level on the Q.HOME portal/app. Qcells will not discharge when the capacity drops below the minimum SOC.

You can withdraw from the program through emailing grid-service-CA@qcells.com. Withdrawal from the program may take up to 60 days to become effective.